Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Showing posts with label Supervisor. Show all posts
Showing posts with label Supervisor. Show all posts
Wednesday, 18 July 2012
Service Supervisor - Brooklyn Center, MN
Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Branch Supervisor
Details: Lobel Financial is currently seeking a highly motivated Individual for our Sacramento, CA Branch. An individual who can successfully interact with franchise and independent automobile dealers. Some credit experience preferred. Lobel Financial is an automobile finance company specializing in sub-prime lending. Our highly trained and dedicated staff accounts for our success in this industry for the past 32 years. We are committed to providing a quality work environment for our employees. Duties and Responsibilities of Branch Supervisor include: Marketing, Purchasing, Funding, Processing and other relative duties Communicating with independent and franchise auto dealerships by telephone and in person Traveling to Independent and Franchise dealerships to market our finance programs, pick up contracts and to build a strong business relationship. Benefits We offer a full range of benefits, which include medical insurance; 401k (with a company match) paid holidays, paid vacation, and paid sick time. Dental insurance is also available.
Sunday, 15 July 2012
Service Supervisor - West Mifflin, PA
Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Service Supervisor - State College, PA
Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Service Supervisor - St. Paul, MN
Details: The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. The Service Supervisor assists the Auto Center Manager (ACM) in the daily operations of the Auto Center.
Wednesday, 11 July 2012
Auto Fleet Supervisor
Details: JOB DESCRIPTION:Job SummaryThe Automotive Fleet Supervisor is responsible for maintaining a safe, reliable, and cost-efficient fleet of vehicles to support the business. He/she ensures proper use and care of physical assets, helps to prevent equipment failures, controls costs, manages external vendor relationships, works closely with auto mechanics and internal customers, and performs regular equipment and facility audits. This position supervises mechanics within the department.A primary responsibility of this position is to monitor fleet vehicle equipment maintenance. To do this, the Automotive Fleet Supervisor schedules Preventative Maintenance Inspections and reviews the results, monitors repairs, and performs vehicle audits to ensure mechanics adhere to safety, regulatory and appearance standards. This individual analyzes equipment or vehicle system failures to determine root causes and resolve problems, and plans and coordinates equipment repairs with internal and external groups (e.g., drivers, vendors). Another major area of responsibility is to maintain automotive cost effectiveness. Duties include reviewing equipment failures and component replacements to identify trends, and monitoring key expense indices (e.g., fuel, replacement parts, tires, labor hours, equipment, etc.) to identify and implement cost-saving strategies. The Automotive Fleet Supervisor also supports automotive safety and regulatory compliance by conducting facility audits, following up on issues, and coordinating safety and regulatory training. Vendor related duties include verifying external-vendor repairs, preparing repair orders and estimates, and performing on-site vendor inspections.Other DutiesEnsure adequate inventory levels (e.g., parts, tires, etc.) to support business processesWork with other groups to prevent, identify and resolve equipment and service problemsAdhere to purchasing limits, expense approval procedures, and equipment disposal guidelines to remain within cost planReview and approve automotive expensesDetermine employee training needs to produce continuous development plansProvide feedback and supportConduct performance evaluations and resolve individual and group performance issuesPreferred CompetenciesApplies legal, regulatory and safety compliance knowledge to reduce company riskApplies knowledge of mechanical fundamentals, maintenance, diagnosis, and repair to vehicle or aircraft fleet operationApplies an understanding of policies and procedures to situations and operations in a business areaApplies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectivesBuilds labor relations with unionized employees, and addressing and resolving requests and situationsCoaches and develops others using career development processes and toolsManages equipment repair and oversees the correction of problems with tools, machinery and other standard technical equipmentManages inspections of buildings, grounds, equipment, supplies, and/or compliance documents to ensure safety, regulatory compliance, prolonged service life, and appearanceManages physical assets (e.g., machinery, vehicles, equipment, supplies). Evaluates, obtains and allocates physical asset resources, maximizes their use and projects future asset needsManages and establishes working relationships with vendors (e.g., suppliers, consultants, contractors)
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